- You may return any item bought from our standard range of products (which excludes products that have been personalised, embroidered, badged or printed) within 28 days of delivery providing it is in the original packaging and suitable for resale. These terms comply with the UK Governments online and distance selling regulations.
- Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:
- Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:
- Goods that have been assembled exactly matching your requirements.
- Goods that have been specially purchased in line with your requirements and do not form part of our standard range.
- This does not affect your statutory rights.
- In the event of goods arriving with production or manufacturing errors Personalised Custom Gifts reserves the right to correct these prior to offering a refund, at the sole discretion of Personalised Custom Gifts.
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